My iPhone 12 say no usable data found

I can’t scand QR code my iPhone say no usable data found?

iPhone 12 Pro, iOS 14

Posted on Oct 11, 2021 6:06 PM

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Question marked as Top-ranking reply

Posted on Oct 12, 2021 1:30 PM

Hello Rmorale! Thank you for participating in the Apple Support Communities.


We understand that you’re unable to scan a QR code. We'd like to look into this with you to see how we can help. 


It’s possible that the link contained in the QR code is broken, and is unable to be read by your iPhone. Are any other devices or iPhones able to scan that QR code? If not, you’ll want to connect with the QR code creator to look into this further. 


If other devices can scan the QR code, try restarting your iPhone to see if that helps: Restart your iPhone


If the issue persists, check for any available iOS updates after creating a backup. Once updated to the latest iOS, try again: Update your iPhone, iPad, or iPod touch


Make it a great day!



1 reply
Question marked as Top-ranking reply

Oct 12, 2021 1:30 PM in response to Rmorale

Hello Rmorale! Thank you for participating in the Apple Support Communities.


We understand that you’re unable to scan a QR code. We'd like to look into this with you to see how we can help. 


It’s possible that the link contained in the QR code is broken, and is unable to be read by your iPhone. Are any other devices or iPhones able to scan that QR code? If not, you’ll want to connect with the QR code creator to look into this further. 


If other devices can scan the QR code, try restarting your iPhone to see if that helps: Restart your iPhone


If the issue persists, check for any available iOS updates after creating a backup. Once updated to the latest iOS, try again: Update your iPhone, iPad, or iPod touch


Make it a great day!



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My iPhone 12 say no usable data found

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