My iPad is stuck verifying when I try to update to 15.0.2 (iPad Pro 9.7")

Everything had been fine up until recently. During the latest public beta some issues appeared where my iPad is no longer able to update. The update is downloaded fine and such, but it cannot verify it at all. Since I thought this is probably an issue with the beta, I dropped out from the beta program and restored it to stable, but the issue still keep happening on every update. First it was 15.0.1, now it's 15.0.2 and still can't verify update.

When I connect it to my Mac and try to update via Finder, it says my iPad software is up to date at iPadOS 15.0 even when there should be an update available.

I've tried restoring my iPad and am at a loss of what can I try next. This latest update contains some security updates, so I'm especially concerned to get this updated as soon as possible, but don't really know at the moment what can I try.

If anyone has any suggestions or ideas on what I could try before I start considering having iPad examined at a repairs shop (if they can even do anything to something like this) or replaced I'd really appreciate it.

iPad Pro 9.7-inch WiFi, Cellular

Posted on Oct 11, 2021 9:12 PM

Top-ranking reply

KeyResults

Level 1

13 points

Posted on Oct 13, 2021 10:32 AM

We have two iPad pros both cellular models but both have no cellular plan active. IPad A has a SIM card the other, iPad B has an empty sim slot. Both have iPadOS 15.0.0

iPad A was able to OTA update to 15.0.1 with no problem. IPad B got stuck on "verifying" after downloading and we tried everything from rebooting, deleting, and re-downloading the update, but always the same result: stuck verifying.

after deleting the update file in Settings>iPad Storage and hard rebooting, we took the SIM card out of iPad A (any correct size shape SIM card will do, working or not working) and putting in iPad B, we repeated the update steps and it worked as it should. Clearly, there is a bug in all this somewhere, but for now, we are updated and we didn't have to resort to PC to do it.

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58 replies

gian82

Level 1

8 points

Mar 19, 2022 6:18 AM in response to kytdluyfljyfliygöiyfliy

I think that Apple wants you to change the ipad and spend more money on a new one. trying to update for 6 months now. no solution

gian82

Level 1

8 points

Mar 19, 2022 6:21 AM in response to kostasjazz

maybe we should try ctrl+cmd+alt+P...

May 19, 2022 1:28 PM in response to kytdluyfljyfliygöiyfliy

This solution worked perfectly for me, after several failed attempts to update my iPad. Thanks!

Reps46

Level 1

8 points

Jun 2, 2022 3:21 PM in response to 1fallstone

Good to see my solution seems to be working, just for viewers info when updating to 15.5 there is no need to remove the SIM card holder from the iPad...

Oct 14, 2021 1:47 AM in response to KeyResults

This works!! After many attempts, no joy, even using completely updated Mac to try and undertake the upgrade which failed. Was losing hope and because we live in country Western Australia, a trip to an Apple Store is a big ask! Something so illogical!! I had an old sim lying around and once I'd put that in my iPad Pro 2nd generation, the 'verifying update' was 15 seconds, the iPad restarted and upgraded fine all under 15 minutes.

Sswsand

Level 3

820 points

Oct 16, 2021 5:42 AM in response to kytdluyfljyfliygöiyfliy

I had the same iPad Pro 9.7 and and the same update problems. Tried all methods suggested online and through Apple Support App. The first time I went to Best Buy (Apple authorized) without an appointment and they did the update. The second time for 15.0.1 I made a Best Buy appointment (as Apple support suggested) and was charged $40 for the update. Then a few weeks later 15.0.2 came out! Same problems as others trying to update. So I let it go and left the red 1 stay on the settings app. I recently signed up for an esim T-Mobile prepaid cellular plan through my iPad Pro 9.7.

This Saturday morning I decided to try again to update to 15.0.2. IPad charged 100%. Plugged in. Wi-Fi + T-Mobile cellular on. I think this combo did the trick. The download was quick unlike before. The install a little longer but Iwas happy it reached the Apple screen with the. Bar moving. Slowly but moving. And finally my iPad Pro 9.7. Was successfully updated to 15.0.2. In the future I will wait a couple of weeks or longer before trying an update. I will have both Wi-Fi + Cellular turned on. And do it around 630 a. m. Knock on wood.

Daceyyyy

Level 1

4 points

Oct 17, 2021 12:48 PM in response to kytdluyfljyfliygöiyfliy

Like everyone else my iPad was finally able to update (after spinning out for days) when I ejected the SIM card holder. I put an old SIM card in but I think it started updating as soon as I opened the slot. This is ridiculously goofy and makes no sense. Get it together Apple!

krexdj

Level 1

8 points

Oct 13, 2021 6:49 PM in response to kytdluyfljyfliygöiyfliy

Inserting a nonworking SIM card worked for me. iPad Pro 10.5 inch updated to 15.0.2.

Gregplo

Level 1

29 points

Oct 13, 2021 7:24 PM in response to kytdluyfljyfliygöiyfliy

This SIM Card method worked for me on my 1st Gen iPad Pro 12.9".

Apple, please fix this bug! iOS updates should not require a SIM Card to be installed, and never have in the past.

rusty134

Level 1

8 points

Oct 15, 2021 11:53 AM in response to kytdluyfljyfliygöiyfliy

Same issue on my iPad -never had a SIM card installed as I only use it for the onboard GPS. Had to install a sim to get the update to install

Oct 16, 2021 7:38 AM in response to tonykenobi1

UPDATE:

Eventually found an old SIM and popped it in. It did the update successfully..

Go figure, and thanks for the people suggesting this fix.

Oct 16, 2021 3:52 PM in response to kytdluyfljyfliygöiyfliy

Adding a dead SIM card worked for me too.

Oct 17, 2021 1:20 PM in response to Michael Fraser1

Thank you, after trying lots of other things , nothing worked .

until I tried this , thank you so very much 😊

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My iPad is stuck verifying when I try to update to 15.0.2 (iPad Pro 9.7")