You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How can I get back my photos?

i bought a new iPhone and I can’t find most of my photos. How do I get them back?

Posted on Oct 12, 2021 3:44 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 12, 2021 4:31 AM

'If you're missing photos or videos in the Photos app' on a mobile device, click here --> https://support.apple.com/HT205912


If you were not using iCloud photos to sync your photographs then they may still be stored on another device or as part of a backup. You can restore the backup ( https://support.apple.com/HT204184 ) to recover the photos but doing this will require erasing your device and restoring everything back to the time when you made that backup.

1 reply
Question marked as Top-ranking reply

Oct 12, 2021 4:31 AM in response to _wale2

'If you're missing photos or videos in the Photos app' on a mobile device, click here --> https://support.apple.com/HT205912


If you were not using iCloud photos to sync your photographs then they may still be stored on another device or as part of a backup. You can restore the backup ( https://support.apple.com/HT204184 ) to recover the photos but doing this will require erasing your device and restoring everything back to the time when you made that backup.

How can I get back my photos?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.