You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Right side Command and Option keys are not working (but left ones work as should)

Hi,


Right side Command and Option keys are not working (with modifiers), but left ones are working as should on my 2017 15" Macbook Pro running Big Sur, updates are all installed.


What I have tried so far:


1. In System Preferences > Keyboard > Modifier Keys I have tried Restore Default.

2. Reset the PRAM.

3. Reset the SMC.

4. Booted in safe mode, however issue remains.

5. Created another user account to see if any difference, however issue remains.

6. Re-installed Big Sur, however issue remains.


In the Keyboard Viewer the right Command key doesn't highlight when pressed, but the right Option does (left Command and left Option keys do highlight when pressed in Keyboard Viewer)


Any suggestions for something else I can try?


Thanks

Posted on Oct 12, 2021 8:48 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 12, 2021 8:50 AM

It may just be the keyboard is dirty and needs, compressed air may help, or it may be liquid or damage on the keys, which compressed air may not help.


1 reply

Right side Command and Option keys are not working (but left ones work as should)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.