Security questions come up in foreign language.

Question

Security questions come up in foreign language.

Trying to log into an appleid that was done a long time ago and seems to not have an email associated with it. Security questions come up in some foreign language. I reset them but at next login they are back to same foreign language so I can not login. I'm ok to login from an old device but I can't access app store on a new M1. How can I contact Apple by email or phone to fix this. All the website support has been absolutely useless.

Security questions:

Ke mana tujuan Anda ketika pertama kali naik pesawat terbang?

Apa nama jalan tempat Anda dibesarkan?

Posted on Oct 12, 2021 10:07 PM

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Answer 1

Limnos

Level 10

411,253 points

Oct 13, 2021 6:36 AM in response to heinzfromlangley

Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

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Answer 2

Oct 13, 2021 8:25 AM in response to Limnos

Been there, done that, more than once. Asks all the questions and when I try to login next I'm back to same questions that I don't understand. I need actual human help. I don't want to abort that appleid as I don't want to loose app purchases.

I am looking for an email address or phone number of the Security Team.

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Answer 3

Limnos

Level 10

411,253 points

Oct 13, 2021 8:28 AM in response to heinzfromlangley

A source of phone numbers is exactly what I posted two hours ago. I cannot give you a single number since it depends upon where you live. All a single mouse click or tap away...

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Answer 4

Oct 13, 2021 8:36 AM in response to Limnos

Apologies. Missed the actual Contact Apple in small font at the bottom.

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Security questions come up in foreign language.

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