I upgraded my HomePod to iOS 15 and since then have had an issue with it making a loud popping noise (loud enough to wake my dog) and then disconnect from my iPad. I am using AirPlay and connect to both HomePod and HomePod mini. All devices are running current iOS 15 versions. There is no issue with the mini. I am able to reconnect the HomePod after about 3 minutes.
Anyone else having this issue.
HomePod, 15
I have the exact same issue and hopefully the info below will help for clarification of a potential hardware issue your HomePod.
With the popping sound and then the HomePod disconnecting and resetting itself after 2-3 minutes it is best to check on the iPhone, the HomePod been set up with, for a possible hardware issue.
Using your iPhone you can do this by:
1.Going into the Home App, selecting the HomePod that makes the popping sound by pressing your finger onto its icon and it will open the settings for this HomePod.
2.Scroll to the bottom and on the right there will be a grey cog icon (the HomePod's settings) and tap on this.
3.Another menu will pop up with all the various settings for the HomePod but you need to scroll down to Analytics and Improvements and tap on this menu.
4.There will be another menu that reads Analytics Data and you need to tap on this. This menu will then show lines of text of what the HomePod does when running in the background. You need to look at a line that starts panic-full (you should see the date(s) of when the popping occurs and there will be a time recorded which will match up to when the popping sound and disconnect happens.
My HomePod has just done 2 separate popping noises and then reconnected to my iPhone. In my Analytics Data is shows the following:
panic-full-2021-11-18-121115
panic-full-2021-11-18-121434
Those figures that read 121115 or 121434 means time recorded of 12:11pm (and 15 seconds) or 12:14pm (and 34 seconds) which is approximately 3 minutes between each popping noise, disconnect and then reconnection.
No amount of resetting/unpairing with the HomeApp will change this. Sadly, it is a hardware issue and the only way forward is to replace the HomePod if it's still in warranty/covered under consumer law that applies to the country it's been bought from or pay for an out of warranty replacement as long as the HomePod is in stock. If it doubt always seek advice at an Apple Store or call/chat with Apple Support. They are there to help...
"Senior advisor will ask you to run tests, reset device, and then suggest replacement (because that is the only option they 'have available'). If you want a new HomePod, go for it. But it does not solve the issue. "
That's what my Senior Advisor did with me on the phone, too. As this did not fix it, she suggested to go a Apple Store (with my support case) and ask for replacement. But she could not guarantee that this will happen for free as the device is older than 2 years.
I am still struggling to accept that this is a software issue. I hear all the Pros and Cons.
But one of my stereo pair is not having this issue, the other one does. So it might be a combination of sw/hw... no clue..
This site shows how you can turn off lossless audio and Dolby Atmos for your Home. I’ve turned mine off and I’ll report back if I have problems: https://www.macrumors.com/how-to/enable-spatial-audio-lossless-homepod/
While I had previously only been experiencing the popping when the OG HomePods were playing, I now have heard them beginning to pop when nothing is playing. This just started the other day. Seems to me things are going from bad to worse.
Yes. I had reset it several times with manual set up as well as default set up. Resets work for awhile but it still will pop and disconnect. No set time frame. Radom restarts.
Had my first (witnessed) 15.2 loud pop in one of stereo pair but interestingly no recorded panic in analytics.
dissapoointed ☹️
can confirm no siri no pop.
Would you please clarify? Are you saying you turned off Siri on the HomePods?
I also see these panic full messages on one of my two large HomePods-.
Apple hotline mentioned either going to Apple Store ("service") or waiting for a software update...
homepod makes loud pop and disconnects from AirPlay after upgrading to iOS 15
