I upgraded my HomePod to iOS 15 and since then have had an issue with it making a loud popping noise (loud enough to wake my dog) and then disconnect from my iPad. I am using AirPlay and connect to both HomePod and HomePod mini. All devices are running current iOS 15 versions. There is no issue with the mini. I am able to reconnect the HomePod after about 3 minutes.
Anyone else having this issue.
HomePod, 15
I have the exact same issue and hopefully the info below will help for clarification of a potential hardware issue your HomePod.
With the popping sound and then the HomePod disconnecting and resetting itself after 2-3 minutes it is best to check on the iPhone, the HomePod been set up with, for a possible hardware issue.
Using your iPhone you can do this by:
1.Going into the Home App, selecting the HomePod that makes the popping sound by pressing your finger onto its icon and it will open the settings for this HomePod.
2.Scroll to the bottom and on the right there will be a grey cog icon (the HomePod's settings) and tap on this.
3.Another menu will pop up with all the various settings for the HomePod but you need to scroll down to Analytics and Improvements and tap on this menu.
4.There will be another menu that reads Analytics Data and you need to tap on this. This menu will then show lines of text of what the HomePod does when running in the background. You need to look at a line that starts panic-full (you should see the date(s) of when the popping occurs and there will be a time recorded which will match up to when the popping sound and disconnect happens.
My HomePod has just done 2 separate popping noises and then reconnected to my iPhone. In my Analytics Data is shows the following:
panic-full-2021-11-18-121115
panic-full-2021-11-18-121434
Those figures that read 121115 or 121434 means time recorded of 12:11pm (and 15 seconds) or 12:14pm (and 34 seconds) which is approximately 3 minutes between each popping noise, disconnect and then reconnection.
No amount of resetting/unpairing with the HomeApp will change this. Sadly, it is a hardware issue and the only way forward is to replace the HomePod if it's still in warranty/covered under consumer law that applies to the country it's been bought from or pay for an out of warranty replacement as long as the HomePod is in stock. If it doubt always seek advice at an Apple Store or call/chat with Apple Support. They are there to help...
I can verify now there are multiple "popping" issues that present the same but with different causes. Some will be hardware failure and some are bugs.
If you see a panic log in your Analytics for your Homepod, its likely a bug and hopefully this upcoming patch fixes it
@André from Holland:
Possibly your Homepods are then affected by the hardware-related popping (faulty amplifier IC).
Can you please check the Homepod analytics log to see if there is a "panic full" entry?
I had the same issue. Only resetting the HomePod brought it back to life. I am still waiting to see if disabling Siri stops the pop.
Good news: I set my HomePod as the default speaker for my ATV 4K four days ago. No more noises or restarts nor „panicful“-logs since then. Is this the temporary solution?
Hello hfritts,
We understand your HomePod disconnects while in use. We'd be happy to help!
When your HomePod disconnects, we'd recommend trying the steps listed in If HomePod isn't responding. If after trying each step, the issue continues, we'd recommend connecting with Apple. Depending on your region, you may be able to reach them here: Get Support
Thanks for using Apple Support Communities. Have a good one!
After speaking with Apple support on multiple occasions, they had me take both of my devices into an Apple store so they could “run tests “. The Apple technician asked me to take my HomePods out of my bag, he looked at them for about point five seconds, told me that they were still fortunately under warranty, and that they would replace both devices. I asked, what if they were not under warranty? He said well, then he would be fully financially responsible for any replacement.
They did not run any tests, as I figured they would not, but elected to just replace them. So, yay free replacement, but very silly as it is clearly a software issue. Also, quite a waste of time….
It is unsettling to think that I purchased these relatively recently and, had they not been under warranty, they would have a “you’re on your own” approach.
Hope their software update solves the issue. I’ve had 1 too many mini heart attacks since this has begun, lol.
So after doing a hard reset of all my HomePods and Mini's, I just heard my first pop since updating to 15.2. One of the paired HomePods popped and restarted. I felt the top of it to see if it was hot or anything and it certainly didn't feel so... while it felt warm to the touch it was no warmer than the others.
15.2 is quite buggy regardless. The HomeKit app will report that a HomePod mini is on and playing music even though it is silent and won't do anything until it is restarted. Before I did a hard reset, all the OG HomePods, even though paired, would drop out -- leaving only one playing... or the whole bunch of them will simply go silent in the middle of a song. It is the holiday season and we're having dinner parties and gatherings... I can tell you, from the way the HomePods have behaved, Apple certainly isn't making any good impressions with my guests... more like derision... leaving me somewhat embarrassed. I'm quite frustrated that Apple keeps adding new features or services that NO ONE is asking for while avoiding just simply making the speakers reliable and capable of functioning as advertised. They have been nothing but a headache since I got them a year ago.
It is not solved. I upgraded to iOS 15.2 and had the same problem. I took the advice from another poor soul have the same issue and turned off Siri on my Homepod and Homepod mini. I will see if that fixes the issue. If it doesn't pop then Apple has an issue with Siri on their devices and that is not a good selling point.
The OP “solved” it. Apple does not read these forums. It’s likely not to be resolved because HomePods have been discontinued.
mine are acting up as well. One of my HomePods no longer stays in stereo pair but decides it wants to be a stereo pair when announcing a timer or an alarm, a loud echo is coming from both of them but it won’t airplay to them anymore in stereo. One will not play.. Today when I had teenage guests over for Christmas my music started coming through on their iPhones and they started turning it off and they had full control of my music which had never happened before. Yet it wasn’t showing up on my iPhone home screen to be able to control it.
For the popping sound try unplugging them for over 24 hours and then do a Factory Reset by pressing the top method.
These discussions are monitored and proctored. I took my HomePods to the apple store. At first they wanted to send them off for testing. After reviewing all the details and calls to support they ordered replacements. Still waiting for the replacements.. you need to open a support call before taking the devices to the Genius Bar.
I've been working with a senior advisor for 3 weeks on this issue :)
We need an update that will fix this issue, 100% Apple Software issue.
Senior advisor will ask you to run tests, reset device, and then suggest replacement (because that is the only option they 'have available'). If you want a new HomePod, go for it. But it does not solve the issue.
Praying for an update here soon, in the meantime, we should ALLLLL be contacting Apple regularly about this.
I continue to push for a solution with the engineering team now, sharing my logs with them as the issue occurs.
Just spoke to a senior advisor, who made me feel quite reassured - he confirmed the following;
We all know by now that patience is a virtue (!), but I’m pretty convinced this’ll get sorted fairly soon, and probably once all the Beta’s are out the way…
Hi all,
Since yesterday I am also affected by this problem.
I have 2 big Homepods paired in stereo as standard speakers with the Apple TV 4K (2021) and I also use them as TV speakers (via eARC).
Yesterday while watching TV, the left Homepod suddenly popped and sound only came out of the right Homepod. The display on the left was off.
After about 1 minute the display was back on and sound was coming out of both homepods again. This happened two times yesterday.
I then looked in the logs and there were 2 entries with the "panic full" error. I also found entries regarding "restart" (left homepod only).
Both Homepods run with HomepodOS 15.2 on the Apple TV with TVOS 15.2.
I did not have this problem before...
I hope it is a software problem and will be fixed by Apple as soon as possible !!!!
This is really annoying!!!
I'm running IOS 15.2 on a iPhone 13 and a 2020 iPad Pro 11.9 from 2020. 2 regular homepods and 4 minis. I frequently have the following issues with airplay:
It's a battle among battles. I rarely have to do a full restart or reset, but it does happen. The inconsistent performance reminds me of what made beats pills so awful and unfriendly.
Anyway, that's been my experience with the latest update.
A senior advisor at Apple Support let me know "the issue is still open" and that they are still working to resolve it, but could not provide any other updates. It seems they know about the issue and are working on fixing it.
homepod makes loud pop and disconnects from AirPlay after upgrading to iOS 15
