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Good day,
move been trying to connect my mobile data with my app all day but it has not been working, when I turn on the mobile data to an app like Instagram and I open the app, the mobile data automatically turns off from the settings and I’ve tried restarting my phone all day, please help me because this has delayed me from doing a lot today. Thank you.
Hi Lawal19,
Welcome to the Apple Community.
If a setting is off, iPhone uses only Wi-Fi for that service.
Apple support have an article online that may help you check that cellular data is correctly turned on for your iPhone.
Says:
Connect iPhone to a cellular network
Your iPhone automatically connects to your carrierʼs cellular data network if a Wi-Fi network isnʼt available.
If iPhone doesn’t connect, check the following:
> Cellular.Complete article:
https://support.apple.com/en-au/guide/iphone/iphd1cf4268/ios
Also:
View or change cellular data settings on iPhone
Set cellular data use for apps and services
Go to Settings > Cellular, then turn Cellular Data on or off for any app (such as Maps) or service (such as Wi-Fi Assist) that can use cellular data.
If a setting is off, iPhone uses only Wi-Fi for that service.
Note: Wi-Fi Assist is on by default. If Wi-Fi connectivity is poor, Wi-Fi Assist automatically switches to cellular data to boost the signal. Because you stay connected to the internet over cellular when you have a poor Wi-Fi connection, you might use more cellular data, which may incur additional charges depending on your data plan.
See the Apple Support article About Wi-Fi Assist.
Complete article:
https://support.apple.com/en-au/guide/iphone/iph3dd5f213/15.0/ios/15.0
Hope this is helpful :-)
Hi Lawal19,
Welcome to the Apple Community.
If a setting is off, iPhone uses only Wi-Fi for that service.
Apple support have an article online that may help you check that cellular data is correctly turned on for your iPhone.
Says:
Connect iPhone to a cellular network
Your iPhone automatically connects to your carrierʼs cellular data network if a Wi-Fi network isnʼt available.
If iPhone doesn’t connect, check the following:
> Cellular.Complete article:
https://support.apple.com/en-au/guide/iphone/iphd1cf4268/ios
Also:
View or change cellular data settings on iPhone
Set cellular data use for apps and services
Go to Settings > Cellular, then turn Cellular Data on or off for any app (such as Maps) or service (such as Wi-Fi Assist) that can use cellular data.
If a setting is off, iPhone uses only Wi-Fi for that service.
Note: Wi-Fi Assist is on by default. If Wi-Fi connectivity is poor, Wi-Fi Assist automatically switches to cellular data to boost the signal. Because you stay connected to the internet over cellular when you have a poor Wi-Fi connection, you might use more cellular data, which may incur additional charges depending on your data plan.
See the Apple Support article About Wi-Fi Assist.
Complete article:
https://support.apple.com/en-au/guide/iphone/iph3dd5f213/15.0/ios/15.0
Hope this is helpful :-)
App disconnection
