Microsoft Word takes forever to open

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Level 1

4 points

Microsoft Word takes forever to open

Upon starting my Mac, whenever I try to open Microsoft Word (by opening the app directly or opening a Word file from an e-mail or online), it takes about 15/20 minutes before it actually opens. The app doesn't bounce/there is no colour wheel, just nothing happens until about 20 minutes later when loads of the window open at once. Everything else - safari, outlook, zoom etc. all open immediately with no issue.

It's no use when I'm opening my laptop for university and can't get a Word document to open until 20 minutes into the lecture.

Can anyone help?

(I have a 1.6 GHz Dual-Core Intel Core i5 MacBook Air 13" 2019 and macOS Big Sur)

MacBook Air 13″, macOS 11.2

Posted on Oct 14, 2021 1:26 AM

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Answer 1

Owl-53

Level 10

104,269 points

Oct 14, 2021 2:00 AM in response to chhharis

Disregard if already updated Big Sur to latest 11.6 as user profile is showing Big Sur 11.2 which is way out dated.

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Microsoft Word takes forever to open

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