I am unable to watch any Apple TV programs on my television. I use a firestick. If I try to watch anything I get a message that the video cannot play, check my WiFi. We’ll everything else is working, and I have restarted, unplugged, done everything

Hello eileenfromlyndhurst,

Thanks for using Apple Support Communities! We see you're having an issue with watching the Apple TV app on your TV. We'll be glad to assist.

Please follow the guidance here for help with this issue: If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support

We know that there isn't any account issues since you can access Apple TV on your iPad.

Try updating the software on your Fire Stick. Follow this: Amazon.com Help: Set Up Your Fire TV Stick

Take care.

eileenfromlyndhurst,

Please connect with Apple directly here: Apple - Support - Product Selection

Further investigation will be needed to assist you further.

We appreciate your patience and thank you for being a part of Apple Support Communities.

Kind regards.

I am having the same problem Eileen. I have the free trial for Apple TV and it was working on my TV app until Saturday, October 29. Apple TV was working at 7:30 PM when I paused a movie and signed out. Apple TV was not working at 8:00 PM when I tried to watch the movie again. I think it might be because my Vizio TV is not from 2019 or 2020. But Apple TV was working before so … I don’t know. Really sick to watch Apple TV on my iPhone MINI.

I also can no longer screen mirror from my iPhone to my Vizio TV; it says there is a problem loading this content. I thought Apple TV wanted to increase its viewership. I think our issues can be solved with simple software updates.