You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't click the download and install button on my iPhone8 device .. and I am connected to a wifii .. please help .. w

iPhone 8 Plus, iOS 14

Posted on Oct 14, 2021 10:11 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 14, 2021 10:13 AM

The message at the bottom of your screen tells you your problem. You are connected to a hotspot, not a WiFi connection, that will not work.

1 reply

I can't click the download and install button on my iPhone8 device .. and I am connected to a wifii .. please help .. w

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.