I want to take my old phone back to factory settings. I forgot my password and now it says “iPhone is disabled connect to iTunes”. I have it hooked up to my computer and have iTunes pulled up, but it won’t let me do anything

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I want to take my old phone back to factory settings. I forgot my password and now it says “iPhone is disabled connect to iTunes”. I have it hooked up to my computer and have iTunes pulled up, but it won’t let me do anything

I want to take my old phone back to factory settings. I forgot my password and it now says iPhone is disabled connect to iTunes. I have it plugged into my computer but it won’t let me do anything with iTunes or the phone

iPhone 6, iOS 12

Posted on Oct 14, 2021 12:23 PM

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FoxFifth

Level 10

469,719 points

Oct 14, 2021 1:09 PM in response to Phonelockout

You will need to disconnect the phone from the computer, power the phone off and use the following instructions: If you forgot your iPhone passcode - Apple Support

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I want to take my old phone back to factory settings. I forgot my password and now it says “iPhone is disabled connect to iTunes”. I have it hooked up to my computer and have iTunes pulled up, but it won’t let me do anything

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