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Level 1

4 points

Account recovery request

I’ve tried setting this up but the link my sister receives just goes to the apple webpage. Tried again and the same thing happened. What’s the issue?

iPhone X, iOS 15

Posted on Oct 15, 2021 2:49 AM

Top-ranking reply

Level 10

418,627 points

Posted on Oct 15, 2021 6:50 AM

For information about 'How to use account recovery when you can’t reset your Apple ID password', click here --> https://support.apple.com/HT204921

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