Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unlocking an ipad 2

I just got an iPad 2 from a thrift shop and want to get it unlocked. Don't know who the original owner is. Any suggestions??

Posted on Oct 15, 2021 6:47 PM

Reply
4 replies

Oct 16, 2021 4:34 PM in response to Mikejmcs

Mikejmcs wrote:

I just got an iPad 2 from a thrift shop and want to get it unlocked. Don't know who the original owner is. Any suggestions??


Be aware that purchasing a pre-owned iPad is fraught with risk - as many are Activation Locked. An Activation Locked device can only be recovered by the previous owner whose AppleID previously and successfully set-up the iPad.


Unless you are able to independently contact the previous owner, to whom the Activation Lock relates, you’ll not be able to resolve the Activation Lock; Apple will not assist - and nobody here has the capability to help you.


The All Too Common SAD Reality of Buying … - Apple Community


Here is what Apple suggests when purchasing a used device:


Check for Activation Lock before you buy a device from someone else.


Before you buy an iPhone, iPad, or iPod touch, from someone other than Apple or an authorized Apple reseller, make sure that the device is erased and no longer linked to the previous owner’s account. Follow these steps to check if the device is ready to use: 

  1. Turn on and unlock the device. 
  2. If the passcode lock screen or the Home screen appears, the device hasn't been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Don't take ownership of any used iPhone, iPad, or iPod touch until it's been erased.
  3. Begin the device setup process.
  4. If you're asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner isn't present, contact them as soon as possible and ask them to use a browser to remove the device from their account. Don't take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.


You will know that a device is ready for you to use when you're asked to "Set up your iPhone," “Set up your iPad," or “Set up your iPod” the first time you turn it on.

Oct 16, 2021 3:57 PM in response to Mikejmcs

You'll never ever get this iPad to ever work for you, EVER.

That device is permanently user activation locked!

This iPad is a dead and useless device to anyone, now.

No one here can help you.

Apple WILL NOT help you.

Either attempt to return this iPad to the thrift store and get your money back or properly and responsibly recycle this electronics device.


Also, you purchased a 10-1/2-year old iPad 2 that is a completely unsupported and obsolete device, in 2021.


Sorry.


If you need/want an iPad with an up to date iPadOS with access to current, updated apps, then you really need to seriously consider a purchase of a new iPad model OR a much, MUCH “newer” and less expensive, refurbished or used iPad models, from better known, trusted sources, like other Apple product/device retailers/resellers, some locally or from online, on the Web/Internet, capable of running the latest iPadOS versions.

There are PLENTY of newer, older iPad models that can run the latest, current versions of iPadOS.


If you need OR ONLY are able to purchase older, less expensive iPad models, look at older IPads from 2014 and later.


All of these older model iPads below CAN run the latest releases of iPadOS 15.


2014, 9,7 inch screen iPad Air 2 models

2015, 7.9 inch screen iPad Mini 4 models

2015-2017, 12.9 inch screen iPad Pro models. ( 1st gen Pencil support )

2016, 9.7 inch screen iPad Pro models ( 1st gen Pencil support )

2017, 10.5 inch screen iPad Pro models ( 1st gen Pencil support )

2017, 9.7 inch screen iPad 5th gen models

2018, 9.7 inch screen iPad 6th gen models ( 1st gen Pencil support )

2019, 10.2 inch screen iPad 7th gen models ( 1st gen Pencil support )

2020, 10.2 inch screen iPad 8th gen models. ( 1st gen Pencil support )


Get the largest internal data storage model you can afford as NO Apple iOS device has ANY expandable storage.



Sorry & Best of Luck to You!


Oct 16, 2021 3:58 PM in response to Mikejmcs

If you decide to go down the path of purchasing used, secondhand Apple devices, here is how to avoid purchasing an Apple iOS/iPadOS device with user activation lock, in the future.



If you purchase any iPad, or any Apple iOS device, for that matter, used/second hand, online, or even in-person, make sure this iPad does NOT have user activation lock and has been properly reset for sale.

A properly reset for sale iPad should initially power up to an animated, multi-language “Welcome” screen.

DO NOT take the iPad seller's word that this iPad is user activation lock free!

We have seen plenty of used iOS device purchasers get scammed.

User Activation Lock can never be bypasss, circumvented or worked around IF there is no correct previous/original user information to be able to do so.

Apple doesn't get involved with ANY user activation locked, used/second-hand sold devices, either.


So, buyer beware!


If purchasing a used device in-person, power the iPad ON

If the iPad DOES NOT display the initial animated, multi-language “Welcome” screen, then pass on purchasing this iPad.

If the iPad powers up to any other screen, then forget purchasing this iPad.

You cannot trust that the seller actually has the correct needed info to properly reset the iPad back to factory settings right then and there before the actual purchase and exchange of money for the iPad, in question.

Pass on the device!


If you are purchasing this used iPad online ask the seller to provide multiple images, either online or be sent to you via email, showing this animated, multi-language “Welcome” screen of the interested in purchasing iPad model.

Even better, ask for a short video be sent to you showing this animated, multi-language “Welcome” screen, in action and in its entirety, posted to the online ad or emailed to you.

If the online iPad seller refuses any of these requests, pass on the iPad. DO NOT buy!


Oct 16, 2021 4:03 PM in response to Mikejmcs

DO NOT EVER purchase ANY used Apple devices, from ANY auctions, home/estate sales, lawn/garden/tag/garage sales, flea/antique markets or ANY thrift stores of pawn shops until you know the full working status of the device!


Heed my advice above for purchasing used, secondhand Apple personal, mobile devices.



Sorry & gdlkyu

Unlocking an ipad 2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.