MY TOUCHBAR IN MACBOOK PRO 2019 WILL NOT LIGHT UP I ALREADY TRYIED RESETTING SMC BUT STILL WILL NOT WORK

arjan86 wrote:

MY TOUCHBAR IN MACBOOK PRO 2019 WILL NOT LIGHT UP I ALREADY TRYIED RESETTING SMC BUT STILL WILL NOT WORK

Two things on the Intel Mac for Touchbar, your SMC and NVRAM

Try resetting the SMC https://support.apple.com/en-us/HT201295

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

(get at least two-three rounds of the chimes when holding the NRAM Reset)

If no resolve it typically indicates a hardware issue w/ the Touchbar...

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/

Outside the USA

https://locate.apple.com/country

From iOS device using the "Apple Support.app” to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8

Call Customer Support (800) MY–APPLE (800–692–7753)

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232

or on line Apple Support - https://getsupport.apple.com/