You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Trade in

I placed an online order for an iPhone Mini which is scheduled for delivery in a couple of weeks. I am leery of shipping my trade in iPhone XR and would prefer turning it in at my local Apple Store. Will the local store accept my trade in and credit the trade in amount to my original form of payment?

iPhone XR, iOS 15

Posted on Oct 16, 2021 12:01 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 16, 2021 12:04 PM

Usually not but you can always call and ask. If they won't just before you put your iPhone in the trade-in box take copious photos of the iPhone from all angles and take a video of the iPhone actually working, i.e. showing the Hello screen in various languages.

Make sure to follow these instructions prior to returning it: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

1 reply
Question marked as Top-ranking reply

Oct 16, 2021 12:04 PM in response to R Dubya K

Usually not but you can always call and ask. If they won't just before you put your iPhone in the trade-in box take copious photos of the iPhone from all angles and take a video of the iPhone actually working, i.e. showing the Hello screen in various languages.

Make sure to follow these instructions prior to returning it: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

Trade in

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.