You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I cannot sign out of my apple ID. can you assist?

When I try to sign out of my AppleID, I keep getting the following error message: "COULD NOT SIGN OUT - There was a problem removing this iphone from your account. Try signing out again."


When I try signing out again, the sign out button greys out but nothing happens. I then get the same error message listed above. Can anyone assist?


Many thanks!

iPhone SE

Posted on Oct 16, 2021 4:38 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 16, 2021 5:23 PM

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

1 reply
Question marked as Top-ranking reply

Oct 16, 2021 5:23 PM in response to EverythingsPeachy

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

I cannot sign out of my apple ID. can you assist?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.