Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro shuts down halfway through login

This is very frustrating. I am running on battery, I get through the login screen after entering my password and the Home Screen begins to load and then everything goes dark. No screen, no response from the keyboard, nothing. I plug in the power adapter and it now responds. The funny thing though, and again disturbing, is the battery indicator reads plenty of battery, not in the red, remaining. In addition to this, when I click on the battery icon to see whats going on it say the adapter is not charging. This all stated happening after the "Big Sur" update was installed. Here are the stats from system preferences:


  Firmware Version:       901

  Hardware Revision:    2

  Cell Revision:              1734

  Charge Information:

  Fully Charged:                            No

  Charging:                                    No

  Full Charge Capacity (mAh):      5934

  State of Charge (%):                   69

  Health Information:

  Cycle Count:    248

  Condition:        Normal

 

System Power Settings:

 

  AC Power:

  System Sleep Timer (Minutes):                       1

  Disk Sleep Timer (Minutes):                             10

  Display Sleep Timer (Minutes):                        10

  Wake on AC Change:                                      No

  Wake on Clamshell Open:                               Yes

  Wake on LAN:                                                  Yes

  Current Power Source:                                    Yes

  Display Sleep Uses Dim:                                 Yes

  Hibernate Mode:                                              3

  PrioritizeNetworkReachabilityOverSleep:       0

  Battery Power:

  System Sleep Timer (Minutes):      1

  Disk Sleep Timer (Minutes):            10

  Display Sleep Timer (Minutes):       5

  Wake on AC Change:                     No

  Wake on Clamshell Open:              Yes

  Display Sleep Uses Dim:                Yes

  Hibernate Mode:                             3

  Reduce Brightness:                        Yes

 

Hardware Configuration:

 

  UPS Installed:    No

 

AC Charger Information:

 

  Connected:                Yes

  ID:                              0x1656

  Wattage (W):              60

  Family:                       0xe000400a

  Name:                        87W USB-C Power Adapter

  Manufacturer:            Apple Inc.

  Hardware Version:    1.0

  Firmware Version:     1070069

  Charging:                   No


I reloaded the OS "Big Sur" last night as well as did disk first aid to eliminate any problems there and no change. I have plenty of suspicions that the new OS is the issue and not any hardware or the battery itself.


If anyone has some insight please let me know.

MacBook Pro 15″, macOS 11.6

Posted on Oct 17, 2021 7:42 AM

Reply
Question marked as Best reply

Posted on Oct 17, 2021 7:57 AM

sqldatapro wrote:

This is very frustrating. I am running on battery, I get through the login screen after entering my password and the Home Screen begins to load and then everything goes dark. No screen, no response from the keyboard, nothing. I plug in the power adapter and it now responds.

I reloaded the OS "Big Sur" last night as well as did disk first aid to eliminate any problems there and no change. I have plenty of suspicions that the new OS is the issue and not any hardware or the battery itself.

If anyone has some insight please let me know.


Sounds like you need battery service...


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country



Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service

Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095


Get help with your Mac notebook battery

Learn how to optimize the life of the battery in your Mac notebook, fix battery issues, and get service.

https://support.apple.com/en-us/HT204054



If your Mac doesn't start up all the way

https://support.apple.com/en-us/HT204156

Similar questions

3 replies
Question marked as Best reply

Oct 17, 2021 7:57 AM in response to sqldatapro

sqldatapro wrote:

This is very frustrating. I am running on battery, I get through the login screen after entering my password and the Home Screen begins to load and then everything goes dark. No screen, no response from the keyboard, nothing. I plug in the power adapter and it now responds.

I reloaded the OS "Big Sur" last night as well as did disk first aid to eliminate any problems there and no change. I have plenty of suspicions that the new OS is the issue and not any hardware or the battery itself.

If anyone has some insight please let me know.


Sounds like you need battery service...


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country



Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service

Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095


Get help with your Mac notebook battery

Learn how to optimize the life of the battery in your Mac notebook, fix battery issues, and get service.

https://support.apple.com/en-us/HT204054



If your Mac doesn't start up all the way

https://support.apple.com/en-us/HT204156

MacBook Pro shuts down halfway through login

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.