MacBook Pro screen stuck at Apple logo

Tick3202 Said:

"MacBook Pro screen stuck at Apple logo: Can someone please help , macbook pro screen is stuck at per attached picture i have restarted many times"

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Troubleshooting MacBook Pro Power:

I. Getting this to Be Seen:

Reset the SMC and your NVRAM:

Sometimes when changes are made to the system(i.e. Upgrade), system configurations (i.e. for Ports) become manipulated, technically. So, reset the SMC and NVRAM. Try performing each thrice. It may take sometime, being certain you have the time to perform these resets.

II. Getting this to Charge:

A. Try a New Charger:

If it is charging from an external device, then use a new charger:

• Power & Cables - Mac Accessories - Apple - Select "Mac Compatibility" on the left
• Find the right power adapter and cable for your Mac notebook - Apple Support

B. A Few Links to Refer to Power:

• If your Mac doesn't turn on - Apple Support

• How to turn your Mac on or off - Apple Support

• About Mac notebook batteries - Apple Support

• Charge the MacBook Pro battery - Apple Support

• If your Mac battery won't charge - Apple Suppor

Hi Tick3202,

Welcome to the Apple Community.

Wondering if your Mac is stuck while starting up,

or

whether you were updating /restoring when it happened ?

Apple support have articles online that may help:

Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch

https://support.apple.com/en-us/HT203435

If your Mac starts up to an Apple logo or progress bar

https://support.apple.com/en-us/HT207019

Else:

Ways to start up your Mac

https://support.apple.com/en-au/guide/mac-help/mh26785/11.0/mac/11.0

Hope this helps :-)

Oops! Sorry .... Mac not iPhone!

Discussion threads with helpful suggestions:

Mac Big Sur update stuck on apple logo

https://discussions.apple.com/thread/253245460

or

MacOS: Black screen, with apple logo and stuck progress bar right after logging in

https://discussions.apple.com/thread/253196900

All the best :-)

Hi again, Tick3202

Thank you for replying and for sharing more info.

If you need support you can:

• chat with Apple support online,
• phone for support,
• take you Mac to a store if possible (best to make a Genius Bar appointment https://www.apple.com/retail/geniusbar/),

or arrange with Apple to send it in. https://support.apple.com/mac/repair/service.

• There is a "Get Support" link to Apple at top right on this discussion page.

OR

If you wish to try further on your own,

• power off your Mac,
• remove anything external you may have plugged in
• plug Mac into power
• make sure internet is connected
• try starting up in safe mode,

For safe mode, follow the steps shown in this article:

"If an error occurred while updating or installing macOS"

https://support.apple.com/en-us/HT212526

After starting up in safe mode,

• see if the update finishes loading

or

• continue following install instructions from the above article.

All the best :-)