Apple Event: May 7th at 7 am PT
Ever since I upgraded to ios15 I have been unable to utilize / connect to Wi-Fi at hotels or on airplanes. I never had an issue prior to ios15
i have tried turning VPN off, reset reconnect etc..
I have sat next to people on American Irvine’s running previous version with no issue
please help I have tried on iPad gen8 and iPhone 2 pro max
no issue with any PC platforms, surface or laptop
iPhone 12 Pro Max
I connect to Wi-Fi network, then underneath i get no internet connection.
I connect to Wi-Fi network, then underneath i get no internet connection.
Kbackoehler Said:
"WiFi on airplane or hotel"
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Troubleshooting iPhone WiFi:
Start Here: If your iPhone, iPad, or iPod touch won’t Connect to a Wi-Fi Network - Apple Support
Other Thoughts:
A. Clear Temporary Internet Files:
If Safari is slow, try clearing out your Temporary Internet Files: History, Cache, and Cookies. Go Here: Clear your Safari browser history and set up content blockers on your iPhone, iPad, or iPod touch
B. Disable Cellular:
Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference.
C. Try manually restarting your iPhone:
Most hotel and airline wi-fi are captive networks and require a login. See this support document for assistance with that. Use captive Wi-Fi networks on your iPhone, iPad, or iPod touch - Apple Support
Some airlines also require that you use their app and it will install a profile to use their wi-fi. Your use of a VPN can also complicate the issue.
EDIT: See this link from American Airlines for assistance, https://www.aa.com/i18n/travel-info/experience/entertainment/wi-fi-and-connectivity.jsp or you can speak with the flight attendant staff.
Kbackoehler Said:
"WiFi on airplane or hotel: I connect to Wi-Fi network, then underneath i get no internet connection."
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Whom to Ask:
Haven't been on a plane for a bit, but did you ask the stewardess for assistance? Not so certain they would have training in this sort of stuff.
Yes I can access hotels with my PC that way, but ever since upgrade to ios15 can’t get the Wi-Fi to keep internet connection while on Wi-Fi to sign in. On airplane info through AA app and still get “no internet connection” with both iPhone and iPad running ios15.2
restarted - disconnected etc…
what should all my settings be - maybe I go through one by one to double check them all
Yes and you are correct not very helpful especially since people not running ios15 near me had no issues trying to understand what changed and over my last 5 flights have tried every fix that has been recommended
still frustrated - thankfully PC not issues
Kbackoehler Said:
"WiFi on airplane or hotel: Yes and you are correct not very helpful especially since people not running ios15 near me had no issues trying to understand what changed and over my last 5 flights have tried every fix that has been recommended still frustrated - thankfully PC not issues"
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What would the Stewardess Know? It's one of those Go Figure kinda things.
Are you running iOS 15.0.2, or iOS 15.2? There is a difference, as iOS 15.2 would not exist, but if you are running beta software, that could be the issue, as well as VPN. Not all public captive networks like VPN or anti-virus software running on iOS devices.
Thanks 15.02
WiFi on airplane or hotel
