Not able to cancel an order for iPhone

If the order was placed with the Apple online store in the U.S. and you aren't able to cancel it as described in https://www.apple.com/shop/help/viewing_changing_orders then call sales support at 1-800-MY-APPLE

See the information in https://www.apple.com/in/shop/help/viewing_changing_orders including the following:

Cancel Order

So long as your item is not in Preparing to Ship or Shipped status, you may be able to cancel an item or the entire order online. To cancel an order or item, visit online Order Status 

(opens in new window)

. On the Your Orders page, find the item you want to cancel and select Cancel items.

Once you’ve submitted your cancel request, the status message of the item will read Cancelled and it will not be shipped to you. If you chose to pay with Cash on Delivery or Credit Card on Delivery, you will not be charged. For any other method of payment used when you placed your order, you were charged. Apple will refund the charged amount upon order cancellation. It may take 5-7 business days for your refund to appear in your account.

If you paid with EMI, you might have to work with your bank to adjust the monthly payments.

and

If you need assistance with viewing or editing your order, please contact an Apple Store Customer Service on 000800 040 1966.

From my previous post:

If you need assistance with viewing or editing your order, please contact an Apple Store Customer Service on 000800 040 1966.