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Iphone 13 scratch

I’ve just brought an iphone 13 as a present to my wife. After 2 days of opening the phone we realized a scratch on the screen. My concern is that the screen has a ceramic shield which protect it from scratches like these.

what is apple’s procedure to issues like this ?

thank you in advance

Posted on Oct 19, 2021 5:15 AM

Reply
2 replies

Oct 19, 2021 6:15 AM in response to A7medshreef

Please understand Ceramic Shield does NOT mean the screen cannot be scratched. Ceramic shield can absolutely be scratched. It is less likely to shatter in a fall, which is the value it provides. A screen protector is still highly recommended and in fact Apple sells and installs them all day long in their stores. If you get a new phone and you don't put a screen protector on it, you can fully expect the screen can be scratched.



Iphone 13 scratch

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