Apple id error

Recently I changed my mobile.My Apple ID is named by B**** I am facing a problem that some of my apps need to be updated I just restore my back up from Pc and sign in my Apple ID in this device but When I tap on the app icon for the update a new window open and asking for password of an Apple ID named K**** Which is not my ID.my ID is ****@ gmail.com,they should ask for my id’s password not someone’s other please help me out i am sharing the screenshots please take a look.Thanks team apple

[Personal Information Edited by Moderator]

Posted on Oct 19, 2021 6:03 AM

Top-ranking reply

Eric Root

Level 10

685,221 points

Posted on Oct 19, 2021 6:25 AM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.

Purchase History Review. *

View in context

Apple id error

Similar questions