No follow-up from Apple

I had one issue that's now before the technical team after Apple Support made me do so many things, even rebooting my system (for hours on the phone at times and the issue is not yet resolved.


All of their emails are "noreply" and I'm trying to schedule a call and all I keep getting is this.


I need help and I can't get any.


Does anyone know of any other way to get someone from Apple to get on to me?


Especially Craig!


Thanks.

MacBook Pro 16″, macOS 11.6

Posted on Oct 19, 2021 9:10 AM

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1 reply

Oct 19, 2021 9:48 AM in response to alette868

alette868 wrote:

I had one issue that's now before the technical team after Apple Support made me do so many things, even rebooting my system (for hours on the phone at times and the issue is not yet resolved.

All of their emails are "noreply" and I'm trying to schedule a call and all I keep getting is this.

https://discussions.apple.com/content/attachment/b0de17ea-67f0-4f0f-94e4-4e0e085dd095

I need help and I can't get any.

Does anyone know of any other way to get someone from Apple to get on to me?

Especially Craig!

Thanks.



Call Customer Support (800) MY–APPLE (800–692–7753)


or on line https://getsupport.apple.com/


or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232



If you have an ongoing case— https://support.apple.com/my-support


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No follow-up from Apple

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