I feel like I am missing something but whenever I make a call via FaceTime audio I cannot get the active call screen to appear. Usually I would press the green icon in the top left to return/open the active call screen, however it does nothing. The only work around I have found is to swipe the bottom of the screen or slide up to view all windows open; which allows me to click on the active call screen. I have an iPhone 12 Pro max running iOS 15.
iPhone 12 Pro Max
Hi Fletchmeister12,
Thank you for using the Apple Support Communities.
It sounds like you are having an issue with the FaceTime app and we are happy to help.
If the FaceTime app on your iPhone doesn't work as expected, follow these steps first: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open
If your iPhone "is slow or freezes, try these tips:" About iOS performance on your iPhone, iPad, or iPod touch
If the issue persists, follow these steps: If the screen isn’t working on your iPhone or iPad
To find more answers to questions about FaceTime, visit the FaceTime Support website.
Best regards.
Touch to return to call banner
