Movies not Displaying

Question

Movies not Displaying

All my AppleTV apps appears fine, but when I go into Movies I get simply a bank screen (blue). It's been going on for tw days.

Thanks, David

MacBook Air 13″, macOS 10.13

Posted on Oct 19, 2021 6:11 PM

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Answer 1

Urquhart1244

Level 10

146,190 points

Oct 19, 2021 10:51 PM in response to davidNcharlotte

On what device is this happening?

Do you have an Apple TV box? If so, which model? Identify your Apple TV model - Apple Support

Macs with macOS High Sierra 10.13 do not have the Apple TV app. The Apple TV app on Mac is available with macOS Catalina 10.15 or later.

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Answer 2

Oct 20, 2021 5:47 PM in response to Urquhart1244

Force quitting the Movies app worked. Thanks for the help!!

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Answer 3

Oct 20, 2021 6:06 AM in response to Urquhart1244

I'm attempting to access Movies on my AppleTV HD. This seems to happen every couple of months. I can access Apple TV Shows as well as my apps and streaming services. But Apple's Movies app simply displays a blank screen. It eventually corrects itself after a few days. Is there anything I can do to correct this or is this an Apple service issue?

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Answer 4

Urquhart1244

Level 10

146,190 points

Oct 20, 2021 6:25 AM in response to davidNcharlotte

Try this for any misbehaving pre-installed app:

Force-quit the app, then relaunch and try again.
If the issue persists, force-quit the app, restart the device, then relaunch and try again.

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Movies not Displaying

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