Movies not Displaying

Question

Movies not Displaying

All my AppleTV apps appears fine, but when I go into Movies I get simply a bank screen (blue). It's been going on for tw days.

Thanks, David

MacBook Air 13″, macOS 10.13

Posted on Oct 19, 2021 6:11 PM

Reply

Answer 1

Best reply

Urquhart1244

Community+ 2024

Level 10

140,008 points

Oct 20, 2021 6:25 AM in response to davidNcharlotte

Try this for any misbehaving pre-installed app:

Force-quit the app, then relaunch and try again.
If the issue persists, force-quit the app, restart the device, then relaunch and try again.

Reply

Answer 2

Oct 19, 2021 10:51 PM in response to davidNcharlotte

On what device is this happening?

Do you have an Apple TV box? If so, which model? Identify your Apple TV model - Apple Support

Macs with macOS High Sierra 10.13 do not have the Apple TV app. The Apple TV app on Mac is available with macOS Catalina 10.15 or later.

Reply

Answer 3

Oct 20, 2021 6:06 AM in response to Urquhart1244

I'm attempting to access Movies on my AppleTV HD. This seems to happen every couple of months. I can access Apple TV Shows as well as my apps and streaming services. But Apple's Movies app simply displays a blank screen. It eventually corrects itself after a few days. Is there anything I can do to correct this or is this an Apple service issue?

Reply

Answer 4

Oct 20, 2021 5:47 PM in response to Urquhart1244

Force quitting the Movies app worked. Thanks for the help!!

Reply

Movies not Displaying

Similar questions