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How to install HP scan pilot

i have a MacBook Air 13 inch 2021

and a printer scan copy photo HP envy 5660

the printer scanner do not see the MacBook Air

How can I make them to work together ?

MacBook Air 13″, macOS 11.4

Posted on Oct 19, 2021 11:59 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 20, 2021 12:12 AM

Go to the HP Support page for this printer,

https://support.hp.com/us-en/drivers/selfservice/hp-envy-5660-e-all-in-one-printer-series/6809225/model/6809226

Make sure the operating system selector is set to macOS Big Sur.

There is a firmware update available for you.


You can also try this page, https://support.hp.com/us-en/document/c06164609


You can also try resetting the printing system.

Solve printing problems on Mac - Apple Support


Once you have re added your printer to the list

click on Default Printer and select your printer.

This should force the mac to search the HP servers for the

relevant software and drivers.


Are you getting any error messages when trying to scan.

1 reply
Question marked as Top-ranking reply

Oct 20, 2021 12:12 AM in response to bobyboy1

Go to the HP Support page for this printer,

https://support.hp.com/us-en/drivers/selfservice/hp-envy-5660-e-all-in-one-printer-series/6809225/model/6809226

Make sure the operating system selector is set to macOS Big Sur.

There is a firmware update available for you.


You can also try this page, https://support.hp.com/us-en/document/c06164609


You can also try resetting the printing system.

Solve printing problems on Mac - Apple Support


Once you have re added your printer to the list

click on Default Printer and select your printer.

This should force the mac to search the HP servers for the

relevant software and drivers.


Are you getting any error messages when trying to scan.

How to install HP scan pilot

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