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AnthDun Author

Level 1

5 points

My iPad Pro is not charging. It has the lightning bolt in battery icon but still not charging

iPad Pro, iPadOS 14

Posted on Oct 20, 2021 5:47 AM

Best reply

LotusPilot

Community+ 2024

Level 10

281,352 points

Posted on Oct 20, 2021 5:49 AM

These support pages should help with troubleshooting:

Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support

Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.

If you continue to experience difficulties, you might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple

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My iPad Pro is not charging. It has the lightning bolt in battery icon but still not charging

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