page keeps reloading

When I try and log in to my banking web site, the login page keeps reloading. This only happens on this particular website.


iMac 21.5″, macOS 10.15

Posted on Oct 20, 2021 6:25 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 21, 2021 7:55 AM

Hi there JohnPie,


Welcome to Apple Support Communities. We see you have an issue loading one particular website on your Mac. We have a few steps to suggest.


First, clear your Safari browsing history, quit Safari, restart your Mac, then try Safari with that website again.


Clear your browsing history in Safari on Mac


If the website still won't load, try opening it with a Safari Private Browsing:


Use Private Browsing in Safari on Mac


Finally, you may need to install a third-party web browser to test that website with. If it still won't load, there may be a network related issue, or an issue on the end of that bank with their website.


Take care.

2 replies
Question marked as Top-ranking reply

Oct 21, 2021 7:55 AM in response to JohnPie

Hi there JohnPie,


Welcome to Apple Support Communities. We see you have an issue loading one particular website on your Mac. We have a few steps to suggest.


First, clear your Safari browsing history, quit Safari, restart your Mac, then try Safari with that website again.


Clear your browsing history in Safari on Mac


If the website still won't load, try opening it with a Safari Private Browsing:


Use Private Browsing in Safari on Mac


Finally, you may need to install a third-party web browser to test that website with. If it still won't load, there may be a network related issue, or an issue on the end of that bank with their website.


Take care.

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page keeps reloading

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