My Canon scanner will not work with M1 MacBook Air Version 11.6

Hello everyone,

I have tried what has been suggested & my scanner still shows the error message. I cannot open the scanner. Any help is appreciated.

Thank you

MacBook Air 13″, macOS 11.6

Posted on Oct 20, 2021 7:04 AM

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1 reply

Oct 21, 2021 8:16 AM in response to averyl192

Hey there averyl192,


Thanks for reaching out to Apple Support Communities. Take a look at this article for what to do if your scanner isn’t working as expected:


Solve scanning problems on Mac


If you’ve completed all the steps there, reach out to Cannon support so they can look further into this with you:


Canon U.S.A., Inc. | Official Canon Service and Support, Canon drivers, Canon tech support and Canon warranty information


Take care.

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My Canon scanner will not work with M1 MacBook Air Version 11.6

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