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iPhone 13 silence mode not working with Slack and Messaging

With my phone in silent mode (switch in down position showing orange) Slack and SMS message tones should be muted but they are not. I've even lowered the phone volume to zero but the audible ping sounds are still coming through. Is this a bug or a configuration setting?

Posted on Oct 20, 2021 11:28 AM

Reply
3 replies

Oct 21, 2021 10:32 AM in response to catnip01

Hi catnip01,


It seems you're having trouble with the silent switch and we can help.


Do you see an on screen indication that the mode has changed?


When you flip the switch back and forth you should see the screen say Silent Mode On/Off.


Let us know what you're seeing when you enable it.

How to put your iPhone on vibrate, ring, or silent mode


Thanks for using the Apple Support Communities.

iPhone 13 silence mode not working with Slack and Messaging

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