Sos iMac stopped working

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Level 1

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Sos iMac stopped working

Hello. Suddenly my iMac 2011 snow leopard showing a folder with a question mark on startup. On top of that, cmd-R doesn't work and nvram reset shows me a lock which needs a password. What can I do?

Posted on Oct 20, 2021 12:26 PM

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Answer 1

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Old Toad

Level 10

208,499 points

Oct 20, 2021 1:14 PM in response to CarlosB94

See if this Apple document can shed any light on your problem: If your Mac doesn't start up all the way

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Answer 2

rkaufmann87

Level 10

141,590 points

Oct 20, 2021 1:00 PM in response to CarlosB94

That would indicate the computer cannot find the startup volume. On a 12 year old computer that is almost 100% that the internal HD has failed. Due to it's age, it's time for a new Mac.

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Sos iMac stopped working

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