Padlock appearing on MacBook screen
Hi ... I'm using a MacBook Pro ... I restarted my laptop and now I'm getting this padlock icon ... Can't login ... Please Help! ... Thanks
MacBook Pro (2020 and later)
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Hi ... I'm using a MacBook Pro ... I restarted my laptop and now I'm getting this padlock icon ... Can't login ... Please Help! ... Thanks
MacBook Pro (2020 and later)
There is a support article toward resolving this issue:
• If your Mac doesn't start up all the way - Apple Support
https://support.apple.com/en-us/HT204156
"If your Mac is using a firmware password, the lock icon appears when you try to start up from another disk or volume, such as an external drive or macOS Recovery. Enter the firmware password to continue."
While that may or not be simple, it may suffice.
If you forgot your firmware password
If you can't remember your firmware password, schedule an in-person service appointment with an Apple Store or Apple Authorized Service Provider. Bring your Mac to the appointment, and bring your original receipt or invoice as proof of purchase.
There is a support article toward resolving this issue:
• If your Mac doesn't start up all the way - Apple Support
https://support.apple.com/en-us/HT204156
"If your Mac is using a firmware password, the lock icon appears when you try to start up from another disk or volume, such as an external drive or macOS Recovery. Enter the firmware password to continue."
While that may or not be simple, it may suffice.
If you forgot your firmware password
If you can't remember your firmware password, schedule an in-person service appointment with an Apple Store or Apple Authorized Service Provider. Bring your Mac to the appointment, and bring your original receipt or invoice as proof of purchase.
Thanks for your help. One of my colleagues supplied the password to that Padlock. A simple 'Restart' and that solved the issue.
Many thanks for your reply/assistance.
Cheers
Padlock appearing on MacBook screen