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The iPhone 16 and iPhone 16 Pro lineups, Apple Watch Series 10, the new black titanium Apple Watch Ultra 2, AirPods 4, and new colors for AirPods Max are now available! Learn more >
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Hello,
I have an old iMac 2007 with mac OS x snow leopard 10.6.8. When I start the mac it starts to be grey screen with black squares as in the picture. When I enter the safe mode the computer works well. I run all the diagnostics and tried to reinstall the snow leopard but it got stuck in the middle in this grey screen.
Can someone help me please???
Hi applelover23,
Thanks for using Apple Support Communities. We understand your Mac isn't starting up as expected. We're happy to provide some information to help.
Testing in safe mode was a great step. You can see what to do when an issues isn't present in safe mode here: How to use safe mode on your Mac
Thanks
mac stuck on grey screen when turning on
