Apple Intelligence is now available on iPhone, iPad, and Mac!

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone 12 mini battery not recognized all of a sudden

I don't know what to do... My relatively new iphone 12 mini is not charging. It says that it is unable to verify this iphone has a genuine apple battery. What can I do? I have not done anything to the phone, it is just how it was when I bought it from the apple store, but it won't charge past 1%. And yes, I do install updates, it is set to automatically install.

iPhone 12 mini, iOS 14

Posted on Oct 21, 2021 3:36 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 21, 2021 4:40 AM

Hello,

1) Check the charging port for lint or other debris.

2) See this: If your iPhone, iPad, or iPod touch won‘t charge

3 Also see: About genuine iPhone batteries - Apple Support

Good luck.

1 reply

iphone 12 mini battery not recognized all of a sudden

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.