Images not loading in the mail app after updating my iPhone to iOS 15
Images not loading in the mail app after update to iOS15
[Re-Titled by Moderator]
iPhone XR
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Images not loading in the mail app after update to iOS15
[Re-Titled by Moderator]
iPhone XR
I have seen a few references to this, but I don’t see this on my ipad settings after iOS 15, but am having the same issue. I also can click load content, but don’t want to do that on each and every email. Is there an easier option?
I have seen a few references to this, but I don’t see this on my ipad settings after iOS 15, but am having the same issue. I also can click load content, but don’t want to do that on each and every email. Is there an easier option?
"Settings > Mail > messages > Turn on "Load Remote Images" is no longer available in iOS15. There's a new setting in Privacy called Protect Mail Activity which when turned on, Mail it will turn on images but hide your IP. I hope this setting is comprehensive and trustworthy
On your iPhone:
To turn off the default security setting that keeps Mail images from loading,
(Seems to be default so "spammers" don't get feedback on whether you've:viewed their messages.)
You might want to try going to Settings > Mail > messages > Turn on "Load Remote Images"
All the best :-)
This didn't help, this looks like an answer if you have this issue on mac. But I had the problem my iPhone.
That's right I said 'had', because today while opening an email, I got a privacy protection message asking me if I wanted to activate this option. After doing that the images in an email load again.
Somehow this message didn't came up in the first 2 days after the update to iOS15.
I have the opposite issue. I've always kept show images off for security. Then I'd click the button on an individual email to show images from companies I trust. But now the images are on by default. I want to choose again which images to show. The preference settings are no longer there in Mail Settings or Privacy Settings in iOS 15. When I do a search in the settings for Images an option for Mail shows but is unclickable. In addition, there's a new setting that says no information is shared but I don't trust that. Please tell me how to toggle "show images" to off. Thank you
Hi robby1983,
Welcome to the Apple Community.
Seems you may need to check the Mail settings:
With a "Mail" window open
click on "Mail" in the top menu bar
choose "Preferences" from the drop-down menu that opens
In the small window that opens:
Click on "Viewing" at the top
and
... if unticked ...click the blank-square beside ..... "Load remote content in messages".
Hope that works for you :-)
Apple Support -
Manuals: You can use this link on your computer.
iPhone User Guide - Apple Support
Or you can download the book in the Books app on your phone.
Download or bookmark the iPhone User Guide - Apple Support
Informal support: This user-to-user forum, https://discussions.apple.com , where users can help each other with minimal Apple supervision or participation.
Apple’s formal support can be reached several ways:
Note that both of the above have options to receive a callback or chat
About the only communications method not used by Apple support is inbound email, probably because the volume would be overwhelming, and separating the wheat from the chaff (or, to us engineers, a poor signal to noise ratio) would be almost impossible.
Hi JerryKane,
Welcome to the Apple Community.
You might want to try the Privacy settings.
(ie: Try off if its on / on if its off
Then check if you get the button to turn on / off images at the top, in a particular e-mail.
Use Mail Privacy Protection on iPhone
https://support.apple.com/en-au/guide/iphone/iphf084865c7/15.0/ios/15.0
If you still need help, you might want to try starting a new discussion ,
to give others the opportunity to help address the issue.
All the best :-)
Hi Keith7774
Try the opposite setting to the one set on your iPhone:
Settings > Mail > Privacy Protection. turn on (prevents senders from seeing if you’ve opened the email they sent you.)
or turn off
For more info:
Apple support's article:
Use Mail Privacy Protection on iPhone
https://support.apple.com/en-au/guide/iphone/iphf084865c7/15.0/ios/15.0
Cheers :-)
If you have a Mac you don’t need a virus checker; all it does is slow down your Mac. As to VPN:
Something to think about→Don't use VPN services. · GitHub
There are two legitimate purposes for using VPN:
Any other use is risky, and can lead to problems like the one discussed in this thread. VPN disguises your location by making you appear to be somewhere else in the world. But you usually can’t control that “somewhere else”, and if it is in a location that an app isn’t approved for the app won’t work. Plus the fact that the provider of the VPN knows everything about you and your location, as well as what sites you access through the VPN. So you are totally dependent on the VPN provider’s honesty. As a start, if the VPN is free, DON’T USE IT. The provider has to make money somehow, and if you aren’t paying them then they are selling your private data to make money. But even those that charge can’t necessarily be trusted. For example, a few years ago Avast was caught selling user browsing data. They claim they have stopped doing so.
You don’t really need VPN when using public Wi-Fi, because all communications between your device and the servers it accesses are end-to-end encrypted.
If you want VPN for privacy about the sites you visit, that’s not a good choice as discussed; instead you should download and use the TOR browser.
With iOS 15.2 for iOS/iPadOS and MacOS Monterey 12.2 and later Apple now has iCloud+ Private Relay, which is like a super VPN, except that it doesn't spy on you→About iCloud Private Relay - Apple Support
Hi. I’m having the same problem @Robby1983 had after updating my iPhone 11 to iOS15.1,
but my problem has still not gone away. I CAN press the button on individual emails to load the images, but that’s kind of annoying to have to do that every time. What are my options to fix this? Thanks for your help.
Thank you Jerry Kane,
Seems that Privacy setting is the one in this Apple Support article,
Use Mail Privacy Protection on iPhone
https://support.apple.com/en-au/guide/iphone/iphf084865c7/15.0/ios/15.0
Says
"When you turn it on, it hides your IP address so senders can’t link it to your other online activity or determine your location. It also prevents senders from seeing if you’ve opened the email they sent you."
All the best :-)
Hi Pharmboy,
You might want too see if changing the setting below helps:
Apple support article: "Use Mail Privacy Protection on iPad"
Says
Go to Settings > Mail > Privacy Protection.
Turn on Protect Mail Activity. (prevents email senders from learning information about your Mail activity.)
Try Turning off
Complete article: https://support.apple.com/en-au/guide/ipad/ipad19180ff0/ipados
Or
:
How to find settings on iPad
https://support.apple.com/en-au/guide/ipad/ipadba23b9b4/ipados
All the best :-)
Seems ad-blockers, anti-virus (completely unneccessary open Apple products!), or VPN, can cause interference.
If installed try turning them off.
If you see 'Unable to load remote content privately' at the top of an email:
https://support.apple.com/en-us/HT212797
All the best :-)
You may wish to send feedback to Apple.
They may address this issue in a future update.
There's a webpage with links to specific hardware / software products to send feedback to Apple:
Images not loading in the mail app after updating my iPhone to iOS 15