Images not loading in the mail app after updating my iPhone to iOS 15

I have seen a few references to this, but I don’t see this on my ipad settings after iOS 15, but am having the same issue. I also can click load content, but don’t want to do that on each and every email. Is there an easier option?

Hi again KarenCla,

Wondering if you now have the most recent update on your iPhone, (iOS 15.3) ?

Seems it isn't you, or where you live, that is the security risk ....

Apple wants to protect it's device users from the sender of the e-mail,

who may want to observe /collect / your private data / viewing habits etc.

It is your choice ... you can turn on / off the protection for Apple "Mail" app..

Turned on, Mail Privacy Protection makes it harder for senders to follow your Mail activity

Apple Support's article: "Use Mail Privacy Protection on iPhone"

Says:

"Go to Settings  > Mail > Privacy Protection.

Turn on (or off) Protect Mail Activity."

Complete article: https://support.apple.com/en-au/guide/iphone/iphf084865c7/15.0/ios/15.0

If you are not using the Mail app for your eMail,

and

are using Safari / Outlook / for your Mail

... you might want to check how Outlook handles settings for the loading of images.

https://www.alphr.com/automatically-download-images-outlook/

All the best :-)

PS:

In this discussion thread on a similar topis

"LotusPilot"

says:

"Whilst not recommended, should you wish to change this protective behaviour and automatically download all content, a simple change can be made in your device settings:

Settings > Mail > Privacy Protection > Block All Remote Content - set to OFF"

https://origin-discussions-us.apple.com/thread/253265184

Have you reviewed this knowledge base articles?

If you see 'Unable to load remote content privately' at the top of an email

If you see 'Unable to load remote content privately' at the top of an email - Apple Support

Use Mail Privacy Protection on iPhone

Use Mail Privacy Protection on iPhone – Apple Support (UK)

Go to Settings -> Mail -> Privacy Protection -> Turn OFF Protect Mail Activity.

SOLVED! After months and months of imageless messages in Mail on my iPhone, this fixed it for me:

*Reset Network Settings*

It's in Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.

NOTE: This will flush your WiFi password (or possibly all of them). But it fixed the images issue in mail.

NOTE: After resetting network settings, messages you've already viewed in your inbox may not display their images, but newly received email messages will. (Or did for me.) I was, however, able to force an older message to display its images by archiving it, then undoing that action (returning it to the inbox), then marking it unread. After those steps, that message displayed its images.

Pictures stopped loading for me recently after updating to iOS 15.5. This only happens to me when on wifi, i switch to cellular the pictures and email contents load instantly. I used to see the option to selectively load content at the top of emails, which I liked.

I went through every possible email / messages setting I can find, as suggested by others. Finally, I went to my wifi connection details, I first tried turning [private wifi address] on and off, it didn’t make a difference, then I tried disabling [limit IP address tracking], it was on by default, now I get the “load content” option on my emails again! Hope this helps others having a similar challenge.

After updating to 15.5 this morning, I no longer had the “load images” option. In order to get this feature back, I had to go into settings > mail > privacy protection > turn OFF hide IP address. After doing this, the “load images” option was available on my emails. I’m unclear why I can’t hide my IP anymore.

I found that the only way to load images in my received emails is to turn off (Limit IP Address Tracking) by going to Settings > Wi-Fi.

Then click the blue (i) beside your WiFi network name. Now you can find (Limit IP Address Tracking), turn it off.

This worked for me.

This was a fix suggested by someone earlier in the thread. I was getting the images when using the mobile network. They just weren't coming through with WiFi. I was also having problems with sites not loading. As soon as I switched off WiFi the sites were loading. Having switched off "Limit IP Address Tracking" I've not had any problems since with emails and websites.

Did you try the fix I posted on the 29th June? This has nothing to do with privacy settings. It was in the WiFi settings. Click on the word WiFi, then click on the name of your WiFi. Scroll down. In those settings my Private Wi-Fi Address is switched on, but my Limit IP Address Tracking is switched off. Hope this helps.

go to settings > mail > privacy protection and toggle off the setting that says ‘block all remote content’

I think I found something can help!

this issue mostly happen for me when I use the WiFi instead of Cellular Data.

It is not the Mail settings.

Just try to turn off (Limit IP Address Tracking) by going to Settings > Wi-Fi.

Then click the blue (i) beside your WiFi network name. Now you can find (Limit IP Address Tracking), turn it off.

This worked for me.

The point is I have a problem which is the images not showing on my mail app and I searched for a solution but unfortunately I couldn’t find one, the I started searching in the settings and I found the option of Limit IP Address and I turned it off afterwards that my problem bot solved. I shared what I found hear.

if you or any one have a better solution please share it with us.

FYI, I prefer to keep the option of Limit IP Address on, as it always was. But now I have an issue.

You asked about the images. Ok, the images were not showing, but they appeared only when I turned off Limit IP Address Tracking. I shared them here because you said that ASC has never sent images except the Apple Support Communities header and Apple logo. So I shared them to show that there are images sent to me from ASC.

We are here to find the best solutions for the issues and problems we are facing, we are not here to show that my point or your point is right!

"Settings > Mail > messages > Turn on "Load Remote Images" is no longer available in iOS15. There's a new setting in Privacy called Protect Mail Activity which when turned on, Mail it will turn on images but hide your IP. I hope this setting is comprehensive and trustworthy

OK, a good explanation. There are two ways that images appear in email:

1. The image is physically attached to the message, with a tag to show where it should appear in the body of the message
2. The image is NOT attached to the message; instead it is a link to an image on the sender’s server that gets inserted with an HTML “img” tag.

Type 1 images should always appear, and are not a risk, except in the really unusual situation of an image that contains something executable. But iOS and Mac OS (as well as any good Windows antivirus) blocks these.

Type 2 images are a privacy issue, because the request to the server to retrieve and insert the image includes some identifying info on the device requesting and displaying the message. In addition, the image file may contain a customized tag that identifies who the image was sent to, thus telling the sender not only that it was received by an iPhone, but now your iPhone is linked to what the sender already knows about you.

Based on this I have used the feature of my Mac to block all type 2 images, and Apple has recently added this option to iOS. But if you don’t care about anyone sending image links to you collecting data on who you are and what device is yours then you can turn the privacy feature off.

Doobrie wrote:

But it shouldn’t be like that when I’m using Wi-Fi. It didn’t happen when I switched the Wi-Fi off. Not only was I not getting pictures in my email, I also found many websites wouldn’t load. I never had this problem with my old iPhones, using the same Wi-Fi that I’m using now.

Are you using a VPN connection? DON’T.