Can this ipad be fixed, it will not take a charge?

Can this ipad be fixed, it will not take a charge?

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Oct 21, 2021 1:24 PM

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Question marked as Top-ranking reply

Posted on Oct 21, 2021 3:31 PM

These support pages should help with troubleshooting:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If you continue to experience difficulties, you might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) where the technicians will be able to test and assess your iPad, Power Adapter and cable(s) - and, perhaps most importantly, provide advice relevant to their findings:

Genius Bar Reservation and Apple Support Options - Apple


3 replies
Question marked as Top-ranking reply

Oct 21, 2021 3:31 PM in response to mojofabulous

These support pages should help with troubleshooting:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If you continue to experience difficulties, you might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) where the technicians will be able to test and assess your iPad, Power Adapter and cable(s) - and, perhaps most importantly, provide advice relevant to their findings:

Genius Bar Reservation and Apple Support Options - Apple


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Can this ipad be fixed, it will not take a charge?

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