@JovonaP - thanks for your response and suggestions. I have rebooted my Mac and restarted Music several times. That has no effect. I did add a test user and sign that user into my Music account. That user works!
Here is a complete list of the symptoms I'm experiencing and the things I've tried so far:
Configuration: MacBook Air (M1, 2020); Big Sur (11.6); Apple Music (1.1.6.37); WiFi connection to Sonos system.
- During playback from Apple Music via Wifi to speakers:
- Playback “stalls” after 2-4 songs, usually at the end of a song.
- After 2 or 3 songs, music playback status window inaccurate: doesn’t show progress on playing song; doesn’t reflect song being played; Command-L does not highlight song being played correctly; after next song, stalls out; playback status window still shows song preceding the last one played, with “playing” animation going - progress at 0:00. Those 2 songs not reflected in “History” listing.
- iOS Remotes display incorrect information (don’t correctly track songs being played or having been played; don’t accurately track song playback progress)
- Hitting “skip” on remote will cause an already-played song to play again
- Hitting “skip” on Mac will re-start playing at next song in the queue, after which it will “stall” again
- This happens with smart playlists and static playlists and just playing "songs"; with shuffled and sequential playback;
- This happens with music that is downloaded to my Mac or that is being streamed (that is, streaming does not change behavior)
- Happens with Home Sharing on or off
- Remote behavior happens with Remotes using Home Sharing or paired with Apple Music
- Playback using Bluetooth speakers or Computer speakers works JUST FINE
- Even if initiated after “stall” behavior, with just a change in output destination (from AirPlay WiFi to AirPlay BT).
- Playing music from iOS devices via WiFi works JUST FINE
- Monitoring playback from iOS devices on iOS SONOS app works JUST FINE (that is, SONOS iOS apps work fine)
- Monitoring playback from iOS devices on MacOS SONOS app works JUST FINE (that is, SONOS MacOS app works fine).
- Signing out of Apple Music and signing back in relieved the symptom for ONE session. Subsequently, stalling resumes.
- Created a test user and signed that user into my Apple Music account. This user plays JUST FINE with the downloaded library information.
- Makes me think that the solution might be to delete and re-create my music library. I would like to be able to keep my playlists, though; could use some wisdom from the Community on this, if it’s the right next step to take.
- The "test user" library shows 18905 items and 156.92GB
- My library (the one that doesn't work anymore) shows 18975 items and 170.81GB
- Not clear how to identify the 70 items that are different between the two libraries, though.
Thanks in advance for any suggestions you might have about next steps I can take to get this working. Ideally, I would be able to preserve my various playlists (smart and static).