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Mail New Mailboxes Disappear

Open Mail

Click Mailbox - New Mail OR right-click on existing Mail Inbox and Add new Mailbox

New Mailbox appears AND then disappears.


Have cleared cache have removed old folders


Nothing works Mail cannot 'retain' a new folder. the new folder appears and then disappears from view


Posted on Oct 21, 2021 6:03 PM

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Question marked as Top-ranking reply

Posted on Oct 22, 2021 1:14 PM

I think I realised the problem - not our Macs. The mail account - I logged-in direct and tried to create a new folder and it failed but with message reached limit of folders. Free account.

Had to do some pruning of folders but I know the problem now.

Appreciate your advice - good to know

3 replies

Mail New Mailboxes Disappear

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