Why can’t I enable iCloud storage in my photo settings?

I purchased extra iCloud storage space and the photos app is not allowing me to enable iCloud back up storage. Please advise (see photo)

Posted on Oct 22, 2021 5:44 AM

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Question marked as Top-ranking reply

Posted on Oct 23, 2021 7:50 AM

Hello and welcome to Apple Support Communities, Manciand!


We understand you're having trouble enabling iCloud Photos on your iPhone. We'd be happy to provide information to help you address this.


Try enabling iCloud Photos while connected to Wi-Fi. If that doesn't help, go to Settings > [Your Name] and scroll to the bottom to sign out. Once you sign out, sign back in and try enabling iCloud Photos again.


Let us know the results.

Have a great day!

1 reply
Question marked as Top-ranking reply

Oct 23, 2021 7:50 AM in response to Manciand

Hello and welcome to Apple Support Communities, Manciand!


We understand you're having trouble enabling iCloud Photos on your iPhone. We'd be happy to provide information to help you address this.


Try enabling iCloud Photos while connected to Wi-Fi. If that doesn't help, go to Settings > [Your Name] and scroll to the bottom to sign out. Once you sign out, sign back in and try enabling iCloud Photos again.


Let us know the results.

Have a great day!

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Why can’t I enable iCloud storage in my photo settings?

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