Error message on Mac printing with hp Officejet pro 8620
I have an hp Officejet pro 8620, I can not get around an error message, missing or failed printhead. Is there a solution to this error?
[Re-Titled by Moderator]
MacBook Pro 15″, macOS 11.6
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I have an hp Officejet pro 8620, I can not get around an error message, missing or failed printhead. Is there a solution to this error?
[Re-Titled by Moderator]
MacBook Pro 15″, macOS 11.6
If HP can’t sort this… Buy a printer that doesn’t have this issue? There are reports it’s fairly common error with that printer:
For a replacement: Which Printer Should I Buy? - Apple Community
Check with HP Support. One (of many) discussions in their support community is the following: https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/OfficeJet-Pro-8620-Missing-or-Failed-Printhead/td-p/6079349
Are you attempting to use non-HP toner in this device? Thought I read once that HP was engineering their inkjet printers to misbehave on detection of third-party toner. Still, you should contact HP as others have recommended.
Have you tried HP, it is their printer missing or failed printhead is a printer error, not anything to do with the computer or Apple.
Error message on Mac printing with hp Officejet pro 8620