Im unable to switch off my i phone also not able to do calls and received any calls

unable to switch of my phone

iPhone XR

Posted on Oct 23, 2021 2:15 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 24, 2021 6:51 AM

Hi Yashsolanki1995,


Welcome to Apple Support Communities. We understand that you're having an issue with your iPhone. Sounds like you are experiencing two different issues. We'd like to help.


You mentioned that you're unable to switch off your iPhone. Is the display unresponsive? Have you tried to force restart your iPhone? If not, this can help: If your iPhone won't turn on or is frozen


Then, you mentioned that you can't make or receive calls. What happens when you try? Are you seeing No Service or Searching on your Menu bar? These resources should help with this issue:


If you can't make or receive calls on your iPhone

If you see No Service or Searching on your iPhone or iPad


Let us know if these tips help.


Take care!



1 reply
Question marked as Top-ranking reply

Oct 24, 2021 6:51 AM in response to Yashsolanki1995

Hi Yashsolanki1995,


Welcome to Apple Support Communities. We understand that you're having an issue with your iPhone. Sounds like you are experiencing two different issues. We'd like to help.


You mentioned that you're unable to switch off your iPhone. Is the display unresponsive? Have you tried to force restart your iPhone? If not, this can help: If your iPhone won't turn on or is frozen


Then, you mentioned that you can't make or receive calls. What happens when you try? Are you seeing No Service or Searching on your Menu bar? These resources should help with this issue:


If you can't make or receive calls on your iPhone

If you see No Service or Searching on your iPhone or iPad


Let us know if these tips help.


Take care!



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Im unable to switch off my i phone also not able to do calls and received any calls

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.