You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iMac does not boot

Any help is appreciated to get my iMac up and running.


I have a fusion iMac from 2015. It has a 128 SSD and a 3 TB Hard drive. I am unable to boot it up because I get a circle with a line through it and it says support.apple.com/mac/startup. I went into Recovery mode and I can't reinstall MacOS because there is no disk drive available.


I looked at Disk Utility in the Recovery mode and see the following drives available:


  • Apple SSD SMO128 G 123 GB PC Internal Physical Disk
  • ST3000DM001 Media - 4.14 gb uninitialized


Disk Images:

Apple Disk Image (can partition) - 2.15 gb

OS X Base System (no erase, partition) - 2.01 GB


I tried to mount the ST3000M001 but it did not mount.


What should I do to reformat the drive so I can reinstall macOS Big Sur?







iMac Line (2012 and Later)

Posted on Oct 23, 2021 7:51 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 23, 2021 11:29 AM

Gentile wrote:

Could I try to fix a split Fusion drive as described here by using terminal?

https://support.apple.com/en-us/HT207584

I would try those steps. However, it will erase all data, so I hope you have a backup.


Jack

Similar questions

4 replies

iMac does not boot

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.