adobe reader slow
After updated MacOS to11.6 on iMac2019, Adobe Reader (current) becomes so slow, CPU usage spikes to 99%. Have to force quit it and restart. Wonder if it's a known problem. Any enlightenment would be much appreciated.
iMac 27″, 11.6
After updated MacOS to11.6 on iMac2019, Adobe Reader (current) becomes so slow, CPU usage spikes to 99%. Have to force quit it and restart. Wonder if it's a known problem. Any enlightenment would be much appreciated.
iMac 27″, 11.6
Download and run Etrecheck. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.
IMPORTANT:
Before running Etrecheck assign Full Disk Access to Etrecheck in the Etrecheck's Privacy preference pane so that it can get additional information from the Console and log files for the report:
Also click and read the About info to further permit full disk access.
Copy the report
and use the Additional Text button to include the report in your reply.
Then we can examine the report and see if we can determine what might be causing the problem.
I'm using the current version of Acrobat Reader DC which worked fine before updating to 11.6. 16 GB ram, enough. All the other apps work well. I'm a casual user, per se, and my iMac should have more than enough computing resource to handle the work load. As I mentioned in my previous message, it's a CPU issue, not a memory issue. Big Sur broke quite a few apps in the past and problems got solved in the minor updates. Hope Apple/Adobe would do the same for this issue. Thanks for your suggestion anyway.
As I mentioned, the system works fine, only Adobe Reader DC behaves strangely with Big Sur 11.6. Hope this issue would get to Apple's and Adobe's attention.
All apps/SWs worked normal, including Adobe Reader DC, before 11.6. I didn't add anything new. So the focus is Adobe Reader DC and 11.6.
Get the current version of Adobe Acrobat Reader DC (not the Acrobat Pro DC trial) that is built for Big Sur. If it is still slow and you are not opening n-tuple GB PDF, then either upgrade the RAM in your iMac, run fewer concurrent applications, or settle for a slower PDF viewing experience unless you want to use Apple's Preview.
If your internal startup drive is a Fusion drive, consider cloning your current operating system to an external, suitably sized SSD, and booting from that storage. It would be much faster, especially if it were a USB-C cabled SSD connected to one of your TB3 ports (hint: Crucial X8 SSD).
Yes, I know. But you may have some other software installed that's interfering with the reader. We can't do an evaluation without the report.
adobe reader slow