New Apple Card fails to activate

My original Apple Card, for reasons not known by Goldman-Sachs nor by Apple Support, was canceled (fully up to date both as to balance and iOS). First request for replacement card failed to show up as scheduled. Second card showed up as scheduled but did not activate following either of the recommended protocols. I then spent one hour on messaging with Goldman Sachs Apple Support person - no recommendations activated it. Passed through to Apple Support, two hours later, no recommendations from there worked either.


When tapping the icon with 3 dots, there does NOT appear any section entitled “Physical Card.” Apple Support passed me through to higher level tech/supervisor. No luck with any of the prescribed fixes. I am of course unable to delete and reinstall the app. I have yet to receive an Apple Card replacement Hah. I was told it could only be ordered by me through the Wallet app, and that the link for doing that was under the section for “Physical Card, “ double HAH, because of course that section is missing as noted.


To say that this is frustrating is to say the least. I’m scheduled to continue discussion tomorrow with the tech support person I was working with last in contact with because of my schedule So… in the meantime, do any of you all have any idea as to what might be a fix? Thanks in advance.


anthony

Posted on Oct 24, 2021 6:09 AM

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New Apple Card fails to activate

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