I forgot Apple ID password
My ipad was reset
i forgot the password
email address used was already deleted
but the phone number used is still existing
how can i log in using the existing apple?
[Edited by Moderator]
iPad Air 2, iPadOS 13
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My ipad was reset
i forgot the password
email address used was already deleted
but the phone number used is still existing
how can i log in using the existing apple?
[Edited by Moderator]
iPad Air 2, iPadOS 13
See if you can get a Rescue or Notification email option. Link to contact Apple Support at the end of the 2nd article.
If necessary, if you are the original owner, contact Apple. Apple can remove the ID if provided the required paperwork to include the original purchase receipt with the serial number on it.
Request additional support for unlocking your device. -
You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.
See if you can get a Rescue or Notification email option. Link to contact Apple Support at the end of the 2nd article.
If necessary, if you are the original owner, contact Apple. Apple can remove the ID if provided the required paperwork to include the original purchase receipt with the serial number on it.
Request additional support for unlocking your device. -
You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.
I forgot Apple ID password