Scanned documents in the Files app became blurred after saving it.

Scanner in the Files app seems like having a bug? Scanning documents in Files app worked great for me for a long time, till a few weeks ago, scanned documents became blurred after saving it. My friends also got the same problem. The problem happened on both my iPhone 13 mini and iPad mini 5, but not on my old iPhone 6s Plus. Really hope someone could help! Scanning documents is a big part of my school life…😭

Posted on Oct 24, 2021 9:00 AM

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2 replies

Oct 25, 2021 9:36 AM in response to Ghulary

Hello Ghulary,


We see that you reviewed How to scan documents on your iPhone, iPad, or iPod touch.


Since this began, have you tried to clean your devices? How to clean your Apple products


Do you have anything covering the camera of your devices? If so, does the issue continues if you remove them?


Is your iPhone up to date with the latest version of iOS 15? Update your iPhone, iPad, or iPod touch


Cheers!

Nov 18, 2021 12:36 PM in response to bailier

This just started happening to me as well. I scan a document, and when I go to the edit screen to adjust margins or change it to B&W, the image is sharp and clear. Then as soon as I save it in my files and go to open it, it becomes VERY blurry. This is new. The resulting PDFs used to be very clear but now they are not. It is not an issue of something covering the lens, and there are no options for saving the PDF as higher resolution. Please help.

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Scanned documents in the Files app became blurred after saving it.

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