Private Relay problems with iCloud Photos

There is a problem with iOS and Big Sur in regards to private relay: if it is ON your photos and videos will not upload and sync with iCloud. I turned private relay off on my iPhone and all is uploading and sync well; but unable to turn off private relay on Mac... the option is gone and no where within the iCloud ID.

Posted on Oct 24, 2021 11:03 AM

Similar questions

Icloud photos not syncing on home wifi Hello everyone, I have a problem with my icloud 200gb. I recently subscribed to this plan and turned on icloud photos on my iphone to be synced to icloud. The thing is, when i am at the office, phone plugged in to the charger, the photos start to sync. But when i am at home on my home wifi, even if the phone is plugged in and charging, icloud photos doesnt sync at all, even if i press sync and the status says syncing. Settings on iphone done:- A. Not using low power mode. B. Mobile data turned on in photos settings C. Icloud photos turned on in photos settings Therefore i am not sure if :- 1. Theres a setting that i have overlooked on the iphone. So far, nothing seems out of the ordinary on the iphone, since the photos do sync at my office. 2. Theres a setting on my router that needs to be turned on/off? But the thing is, my wife’s iphone also has icloud , and her photos sync on the home wifi. 3. The mesh network is an issue? Im just throwing this in here cos i really cant think of anything else. Anyone have an idea whats going on? Or must i 1.just reset all network and settings? 2. Sign out and re-sign in back to cloud? Will that delete any of the synced photos ? (Sorry noob question, i’ve been on the 5gb plan for too long) Thanks in advance!
1129 1
Photo stream gone I recently needed to create a new Apple Id. Now, I see on both my iphone and macbook air, there is no Photo stream option anymore. I called Apple and they said Apple no longer offers this free service to move pictures from my iphone to my macbook over my wifi. However, lucky for me, I can Buy the icloud storage and all my devices can share photos. What a deal... for Apple. I don't use Icloud and have my on Cloud system storage at my house. Is this factual or a misinformed employee?
261 1
If I never used My Photo Stream and took pictures which automatically went to iCloud, do I have to be concerned about My Photo Stream shutting down? If I never used My Photo Stream and took pictures which automatically went to iCloud, do I have to be concerned about My Photo Stream shutting down?
482 2

2 replies

troy68 Author

Level 1

4 points

Oct 25, 2021 4:28 AM in response to muguy

Unfortunately that is not the problem. In Big Sur, the ability to turn off Private Relay is no longer there: several of my friends are having the same problems and are convinced this is a coding error. On the other hand Private Relay can be turned off on iOS: when turned off, the ability to upload photos and videos to iCloud is restored.

muguy

Level 10

91,334 points

Oct 24, 2021 12:00 PM in response to troy68

I haven't experienced that issue but private relay is currently down, maybe that's the issue.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Private Relay problems with iCloud Photos

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up