You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why won't Apple make any effort to give us our music back? When I upgraded to a new operating system, 20 years of iTunes purchases disappeared from the iTunes store.

Why won't Apple make any effort to give us our music back? When I upgraded to a new operating system, 20 years of iTunes purchases disappeared from the iTunes store.

iMac 27″, macOS 10.15

Posted on Oct 24, 2021 11:05 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 8, 2021 3:57 PM

Reply to gbrsh53 ; Get Music Back

If the new operating system is Apple's , you may need to authorize the computer or device before re-downloading purchases from the iTunes Store . While in the music application ,

the menu bar has an option : " Authorize This Computer " .

Then sign in to the iTunes Store > go to purchased > from there , you can re-download your purchases .

  • Years ago , I lost my entire music library and Apple sent me directions on how to get it back . (Except for my store bought CD's I imported)
2 replies
Question marked as Top-ranking reply

Nov 8, 2021 3:57 PM in response to gbrsh53

Reply to gbrsh53 ; Get Music Back

If the new operating system is Apple's , you may need to authorize the computer or device before re-downloading purchases from the iTunes Store . While in the music application ,

the menu bar has an option : " Authorize This Computer " .

Then sign in to the iTunes Store > go to purchased > from there , you can re-download your purchases .

  • Years ago , I lost my entire music library and Apple sent me directions on how to get it back . (Except for my store bought CD's I imported)

Why won't Apple make any effort to give us our music back? When I upgraded to a new operating system, 20 years of iTunes purchases disappeared from the iTunes store.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.