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Why won't Apple make any effort to give us our music back? When I upgraded to a new operating system, 20 years of iTunes purchases disappeared from the iTunes store.

Why won't Apple make any effort to give us our music back? When I upgraded to a new operating system, 20 years of iTunes purchases disappeared from the iTunes store.

iMac 27″, macOS 10.15

Posted on Oct 24, 2021 11:05 AM

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Question marked as Top-ranking reply

Posted on Nov 8, 2021 3:57 PM

Reply to gbrsh53 ; Get Music Back

If the new operating system is Apple's , you may need to authorize the computer or device before re-downloading purchases from the iTunes Store . While in the music application ,

the menu bar has an option : " Authorize This Computer " .

Then sign in to the iTunes Store > go to purchased > from there , you can re-download your purchases .

  • Years ago , I lost my entire music library and Apple sent me directions on how to get it back . (Except for my store bought CD's I imported)
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Question marked as Top-ranking reply

Nov 8, 2021 3:57 PM in response to gbrsh53

Reply to gbrsh53 ; Get Music Back

If the new operating system is Apple's , you may need to authorize the computer or device before re-downloading purchases from the iTunes Store . While in the music application ,

the menu bar has an option : " Authorize This Computer " .

Then sign in to the iTunes Store > go to purchased > from there , you can re-download your purchases .

  • Years ago , I lost my entire music library and Apple sent me directions on how to get it back . (Except for my store bought CD's I imported)

Why won't Apple make any effort to give us our music back? When I upgraded to a new operating system, 20 years of iTunes purchases disappeared from the iTunes store.

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